Farbeau LLC is committed to providing high-quality products. Please read our refund and return policy carefully to understand your rights when shopping with us.
- One-Time Sale
All products sold by Farbeau LLC are one-time sales. Therefore, we do not accept returns or exchanges for any reason other than product defects. - Defective Products
If you receive a defective or damaged product, please contact us within 7 days of receipt to initiate a return. To qualify for a return, you must provide the following information:
Description of the defect
Photographic evidence of the defect
- Return Process
To return a defective item, please follow these steps:
Contact Us: Please email support@farbeau.com or call (339) 800-1373 to report the defect.
Receiving Instructions: We will provide you with return instructions.
Returning the Item: Please return the defective product in its original packaging to the address provided in our instructions, if possible. 4. Refund
If your return request is approved, we will refund your original payment account within 5-10 business days. Please note that shipping costs are non-refundable.
- Non-Defective Products
Products not related to quality issues are non-refundable and non-exchangeable once sold. We do not accept returns or exchanges for non-quality issues.
- Policy Changes
Farbeau LLC reserves the right to modify this refund and return policy at any time. Any changes will be posted on our website with the updated effective date.
- Contact Us
If you have any questions or concerns about our refund and return policy, please contact us:
Email: support@farbeau.com
Phone: (339) 800-1373
Address: 40134 Woodland Ave, Gonzales, LA 70737
Thank you for shopping at Farbeau LLC!